UPDATE: After several days of radio silence, an LG spokesperson has finally reached out with an official statement on the matter that… you’re probably not going to like. Here it is in full, followed by the original article below:
In cooperation with the operator, LG will be issuing a software solution within the next several days which will allow affected customers to roll back the update and return their device to its previous state. Customers are encouraged to contact an LG call center or visit their local service center for further assistance.
LG sincerely apologizes for this tremendous inconvenience and we are making every effort to remedy this situation as quickly as possible.”
Their grievances sound eerily similar, as the G7 ThinQ simply refuses to power up, attempting to boot time after time without successfully completing the task. What’s odd is this latest instance of widespread bootlooping glitches appears to have one thing in common apart from the affected smartphone model.
Regardless of the country of residence, bootloop-plagued users are reportedly all subscribed to the wireless services of one big company. Namely, T-Mobile, which could have more to do with this problem than LG.
Meanwhile, the company’s customer service representatives are promising swift device replacements, which suggests the issue is yet again hardware-related. Hopefully, LG will somehow manage to contain it to a limited number of faulty units. Or perhaps some sort of a network cause will be identified. Either way, let’s keep our fingers crossed bootloop doesn’t become a global thing… again.